Experience the best of Agentforce World Tour India, virtually.
Hear from India's leading enterprises, explore the latest Agentforce innovations, and discover how AI, data, and trusted platforms are transforming business at scale.
14th July 2026
9:30 AM onwards
Virtual Summit
About the Event
It's already being built.
Why Attend
Trailblazer Stories
Hear from leaders at Air India, Mahindra & Mahindra, IndiaFirst Life, Exide, Asian Paints, JSW Steel, and more.
MIT SMR Masterclass
Exclusive sessions with Neil Thompson, Director, FutureTech Research Project & Principal Investigator, MIT Initiative on the Digital Economy, on scaling AI successfully and using predictive intelligence to transform business decision-making.
Agentforce Voice in Hindi
Experience a live demonstration of Agentforce Voice in Hindi and see how conversational AI is helping organisations engage customers more naturally and effectively.
How Salesforce Uses Salesforce
Go behind the scenes and learn how Salesforce applies its own technologies, data, automation, and AI to drive productivity, customer success, and growth globally.
Product Innovation Showcase
Explore the latest capabilities across Agentforce, Data Cloud, Slack, Tableau, MuleSoft, Sales Cloud, Service Cloud, and Marketing Cloud.
Who should attend?
- Business Leaders and practitioners focused on accelerating growth, improving efficiency, and delivering greater returns from AI investments
- Sales leaders and practitioners driving intelligent revenue growth and enhanced seller productivity
- Marketing leaders and practitioners building connected customer journeys and improving campaign effectiveness
- Customer experience and service leaders and practitioners enhancing engagement, increasing operational efficiency, and driving customer retention
- Data and analytics leaders and practitioners enabling trusted insights and faster, data-driven decision-making
- IT leaders and practitioners building scalable, secure, and AI-ready enterprise ecosystems
Real-world insights from the leaders transforming enterprise
Arundhati Bhattacharya
President & CEO, South Asia,
Salesforce
Arun Kumar Parameswaran
EVP & Managing Director, Sales & Distribution, South Asia,
Salesforce
Mankiran Chowhan
Managing Director, India,
Salesforce
Yacov Salomon
EVP, Software Engineering, Salesforce
Neil Thompson
Director, FutureTech Research Project, MIT
Dr. Ganesh Prasad
Director - Digital & IT, Manipal Academy of Higher Education
Krishnan Subramanian
Associate General Manager - Systems, Asian Paints
Murali Karthik
Vice-President & Head of Architecture, Data, AI & Agentic Centre of Excellence, Air India
Neha Jindal
CMO, Ample Technologies
Ravi Kumar
Chief Digital & Information Officer, Exide Industries Limited
Sankaranarayanan Raghavan
Chief Technology & Digital Officer, IndiaFirst Life
Satyen Shah
Vice-President, IT & Digital Solutions, JSW Steel
Zahira Huda
Head - Auto Digital Centre, Mahindra & Mahindra
Aabha Lalwani
Director, Solution Engineering,
Salesforce
Abhishek Paul
Manager - Sales,
Salesforce
Aditi Sharma
RVP, Sales,
Salesforce
Aditya Sharma
Solutions Leader DX,
Salesforce
Aditya Singh
VP, Product Management, Service Cloud, Salesforce
Chhavi Baliyan
Senior Account Solution Engineer,
Salesforce
Deepak Pargaonkar
VP, Solution Engineering,
Salesforce
Deepu Chacko
Vice-President, Solution Engineering,
Salesforce
Gourav Ray
Regional Vice President - Sales,
Salesforce
Harpreet Dhariwal
Director, Solution Engineering,
Salesforce
Mithlesh Razdan
Director, Solution Engineering, Salesforce
Nishant Kalra
VP, Salesforce Digital, South Asia, Salesforce
Rashmi Toshniwal
Director, Solution Engineering, Salesforce
RJ Jainendra
SVP, Product Management, ITSM, Salesforce
Romil Agarwal
AVP, Sales, Salesforce
Sonalika Sarna
Director, Solution Engineering, Salesforce
Surya Oleti
VP, Product Management,
Salesforce
Agenda
9:30 AM – 11:00 AM
Become an Agentforce Company
Join leaders at Salesforce to explore what it means to become an Agentic Enterprise where humans and AI agents work together to drive customer success.
11:00 AM – 1:00 PM
Breakout Sessions
Choose your track — Data Foundation, Service, Sales, or Marketing sessions. Switch to a breakout tab above to explore each session.
11:00 AM – 12:00 PM
Data Foundation
Deliver Trusted Enterprise Context through #1 Data Foundation — Data 360, Informatica, MuleSoft, and Tableau. Turn unified, governed data into actionable intelligence that powers every agent, workflow, and customer interaction.
12:00 PM – 1:00 PM
Scaling Intelligence: Why Most AI Projects Fail and What Works in Practice
IT, Tech, Data & AI
This masterclass will focus on the constraints that determine whether AI initiatives can scale.
11:00 AM – 11:45 AM
Deliver Connected Experiences with Agentforce Service
Discover how Agentforce Service brings customer service, IT, and field service together on one platform to resolve issues faster, reduce costs across channels, and deliver personalized experiences.
12:00 PM – 1:00 PM
Prediction in Practice — How AI Changes Decision-Making in Complex Markets
Marketing, Sales & CX
This masterclass will focus on how predictive models influence decision-making in customer-facing functions.
11:00 AM – 12:00 PM
End the Grind — Grow Revenue Fast with Agentforce Sales
Manual tasks cap growth. Let Agentforce Sales tackle prospecting, scheduling, and CRM updates 24/7 — elevating your strategic sellers to focus exclusively on building relationships and closing deals.
12:00 PM – 1:00 PM
Prediction in Practice — How AI Changes Decision-Making in Complex Markets
Marketing, Sales & CX
This masterclass will focus on how predictive models influence decision-making in customer-facing functions.
11:00 AM – 11:45 AM
Marketing That Sparks a Conversation
Discover how AI-powered marketing sparks real-time customer conversations and transforms every channel into a personalised, two-way experience.
12:00 PM – 1:00 PM
Prediction in Practice — How AI Changes Decision-Making in Complex Markets
Marketing, Sales & CX
This masterclass will focus on how predictive models influence decision-making in customer-facing functions.
11:00 AM – 12:00 PM
From Lead to Loyalty: A Unified Customer Journey with AI
Learn how Salesforce’s connected AI platform — Sales, Service, Slack, Data 360, Experience, and Tableau — can turn your business into a true Agentic Enterprise, boosting productivity, engagement, and measurable outcomes.
12:00 PM – 1:00 PM
Prediction in Practice — How AI Changes Decision-Making in Complex Markets
Marketing, Sales & CX
This masterclass will focus on how predictive models influence decision-making in customer-facing functions.
What to Expect:
Event details
Agentforce World Tour India
Exclusive insights, breakthrough innovations, and proven success stories from India's leading enterprises - all in one virtual experience.